Services during operation

Maintenance, training, production support: our service team is there for you

If a metering and mixing system is defective, production comes to a standstill and a solution must be found quickly. However, machine downtime can often be avoided or quickly rectified by your own personnel. We offer various services to ensure that your production runs safely and reliably. You can choose exactly what you need for efficient production.

Maintenance, repair and fitness check
During the fitness check, we check the current technical status of your system and recognise at an early stage whether repairs are due or spare parts need to be replaced. This helps you avoid unnecessary downtime.

Training and production support
In operator and maintenance training courses, we also train your employees in operation, maintenance and troubleshooting. We also customise existing systems to your changed production conditions.

We offer you these services

Fitness check

Fitness check

Would you like a quick overview of the condition of your metering and mixing system? During the fitness check, our technicians check all relevant functions of the system. This includes a leak test and a check of the mixing ratio and pressure resistance. At the end, you will receive a service report with recommendations and tips on stocking spare parts. This enables you to increase operational reliability, plan any necessary work on your system in good time and avoid downtime.

Maintenance

Maintenance

Avoid downtimes and rely on regular maintenance. Our service technicians check all important system functions and replace wearing parts such as seals. You are on the safe side with our service contracts. Choose the model that suits you - we'll take care of the rest. You also benefit from a guaranteed response time and guaranteed assistance in the event of a fault.

Repairs

Repairs

Should your metering and mixing system ever need servicing, our service technicians will be on site quickly for repairs of any kind. With our service contracts, you also benefit from guaranteed response times and assistance in the event of a fault - to get your production up and running again as quickly as possible.

Production support

Production support

Would you like to operate your system safely and optimise its use? - Our experts will support you during production and work with you to develop ways to increase the efficiency of the system and thus reduce operating costs. We check all important system parameters and optimise them during production. We also provide assistance and tips on operation and train your employees in handling the system at the start and end of production.

User training

User trainings

Anyone who can reliably operate a metering and mixing system not only ensures smooth production, but can also react more quickly in the event of problems and breakdowns. Customised user and maintenance training courses provide your employees with the necessary know-how. In our operator trainings, they learn everything about system operation, functionalities and troubleshooting. The maintenance training course also teaches everything about maintenance as well as the dismantling and assembly of individual components. This enables you to quickly rectify system faults without a service technician and avoid long downtimes.

Conversions (retrofit)

Conversions (retrofit)

Successful production requires flexibility. No problem if your production conditions change. We support you with the customised conversion of your metering and mixing system. This includes material and container shape changes, modernisation and adaptation to changed production conditions or cost savings through more modern technology. Our technicians will be happy to advise you on site at any time and discuss the options for converting your system with you.

Here you will also find detailed information on

Note for sending in components and systems:

Please discuss the sending of systems with us in advance. This will avoid unnecessary waiting times. 

As soon as you send us components or systems for repair, please enclose the completed ‘Declaration of contamination’ form in addition to the relevant material and safety data sheets. Otherwise we will not be able to accept the components or the system. The ‘Declaration of Contamination’ can be downloaded in the right-hand column.

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