Service contracts for metering and mixing systems

For smooth production

Do you already have your machine regularly serviced by us or are you planning to do so in the future? Our service and maintenance contracts are based precisely on this strategy. Then simply take advantage of the many other benefits as a service contract customer. Benefit from the maximum operational reliability of your dosing system with our maintenance contracts. Thanks to the two contract models ‘Basic’ and ‘Advanced’, you can choose exactly the service you need for stable production. Our technicians replace sealing and wear parts, carry out a functional check of the components and adjust the system if necessary. This reduces the risk of machine downtime, lowers your operating costs and allows you to benefit from a fast response time thanks to prioritised assistance in the event of a fault.

Our service contracts
With our ‘Basic’ and ‘Advanced’ service contract models, you can choose the right services for you from two options. The regular maintenance of your machine forms the basis of each variant and is included in both models. Please contact us at any time for detailed information on the two contract models.

Select your contract model

  Basic Advanced
On-site maintenance
Arrival/departure flat rate
Documents: Maintenance card, regular service reports, calibration report
Guaranteed response time Customer support Within six hours of receiving the fault report Within four hours of receiving the fault report
Guaranteed assistance in the event of a malfunction Departure of the service technician within 72 hours from the respective location to you Departure of the service technician within 48 hours from the respective location to you
Discounts on spare and wear parts

Get in touch with us

Naveen Lakshminarayana
Naveen Lakshminarayana Technical Service Manager
Make an inquiry now